Dammers, E. e.a.
Innovation and learning - knowledge management and rural innovation
The Hague (The Netherlands), National Council for Agricultural Research (NRLO), 1999.

NRLO Report 99/13.

[Original title: Innoveren en leren - Kennismanagement en plattelandsvernieuwing]

Summary

Today, farmers, governments and social organizations pay much attention to rural renewal. This is related to some dramatic changes in the country-side and in policy-making. EU-agricultural policy, for instance, demands more market-principles and society demands more care for the cattle's well-being and for the quality of environment. Because of these demands, agriculture is now in a crisis situation in terms of economic performance and social acceptance. In reaction to that, two strategies emerge. On the one hand farmers and governments try to overcome the crisis by cost reduction, scale enlargement and technological development. On the other hand they practice and stimulate alternative activities, like new forms of care, new forms of nature and landscape control, and new forms of recreation and tourism.

In order to adapt to changes in the rural areas and to enhance performance, national governments seek for new ways of policy-making. In recent years, for instance, they developed policy-programs that created global frameworks that are to be elaborated and implemented by governments and other actors in the regions (policy for physical and environmental planning, policy for valuable landscapes. The ministry of Agriculture, Nature, and Fisheries changed its policy for the income-support of farmers. By policy-programs like 'Rural renewal' the ministry substituted general subsidies by selective subsidies for innovative farmers. This year the policy-program 'Vital country-side' will succeed the program. This program will pay more attention to the dissemination of innovations.

Knowledge plays an important role in innovations and their dissemination. Innovations occur if actors combine knowledge they have at their disposal or if they use knowledge they gather from other recourses. The knowledge system is now in a phase of transition. The so-called 'REE-triptych' (Research, Extension and Education) has been abandoned. The present knowledge system, however doesn't seem to fit well with the innovations either: innovators only use a part of the available knowledge, the integration of knowledge appears to be very complicated, and there is a lack of continuity.

In this report we make some proposals for knowledge-management and knowledge facilitating for rural renewal. We do this from the perspective of the innovators and against the background of changing strategies for policy-making. We define rural renewal as changes in the use of the country-side and in policy-making that differ form present uses and policies and that extend individual farms or small areas. Our definition implies a concern for renewal at the level of policy-making, i.e. for policy-renewal.

The report is based on the outcomes of a research, which is a continuation of the quick-scan we carried out for the NRLO in 1997. The quick-scan provided a framework for analysis. In our present research we further developed this framework by an analysis of literature and by a case study. On the basis of that research we now present our proposals for knowledge-management and knowledge facilitating. Our research implied three cases:

To further develop our design for knowledge-management and knowledge facilitating we held some extra interviews with employees of several knowledge-centers for rural areas and, because of their innovative character, also for shopkeepers and small entrepreneurs. At last, we organized a round table-conference in order to discuss the design with some experts on rural renewal and knowledge management.

The cases show many faces of rural renewal:

Knowledge plays an important role in these innovations. Knowledge is so to speak a raw material that actors by learning proceed into new knowledge. Actors learn if they develop their views and values or adapt them to changing circumstances. In the cases we regularly found the following pattern: in successive workshops the actors make their implicit knowledge explicit and combine this knowledge with explicit, written knowledge they have at their disposal and by explicit knowledge provided by consultants and researchers. At the same time they integrate all this knowledge by a transdisciplinary framework - e.g. enhancing the identity of the region - into a perspective on the region or into a plan.

Substantial learning is most important for rural renewal. For substantial learning means that actors change their fundamental views and values in order to do better things. If they learn functionally they 'only' further develop their views and values in order to do things better. The development of the Plan Tureluur in East-Schouwen is an example of substantial learning. The province and the environment organization ZMF no longer strive for nature protection only. Now they also strive for nature development. If actors learn substantially they use and proceed lots of knowledge: implicit and explicit knowledge about policy-programs, about other actors, about the various sectors, about inter-relations etc. Knowledge provided by consultants and researchers also plays an important role.

Knowledge-management and knowledge facilitating are necessary for optimal utilization of knowledge. Knowledge-management implies purposefully steering knowledge-creation, dissemination and utilization in order to enhance the efficiency. The cases show that a deliberate strategy is necessary condition. The knowledge-surveys in the Hoekse Waard provide a large amount input for the workshops. And in the workshops participants learn substantially by becoming more aware of the importance of co-operation and by defining some integral characteristics of the region, that are useful for physical planning. In Northeast Twente the actors work much more in an ad hoc and intuitive way. That is an important reason why they do not succeed in moderating conflicts between agriculture and nature, in stimulating a more open mind and in enhancing creativity among the participants. A deliberate strategy implies at least the following activities:

Optimal knowledge-utilization requires also adequate facilitating. We suggest regional knowledge-centers, i.e. one knowledge-center for every region where rural renewal has any significance. We define a region as an area, which is a unity concerning physical characteristics, social and administrative relations and policy-issues, e.g. the Hoekse Waard or the Achterhoek. One argument for regional centers is that most innovations are initiated at the regional level. Another argument is that regional centers are within easy reach for the innovators.

A regional knowledge-center provides an 'office' where innovators can ask questions about knowledge and knowledge-utilization. They also provide a physical space for workshops. The center is a 'laboratory' for joint fact-finding and co-designing. It may be combined with existing facilities for rural renewal, like the existing points of support for rural renewal. Knowledge-centers are flexible, i.e. they adapt to the characteristics of the innovations and innovation-processes. Therefore, they work on a project basis and are regularly requested to prove their 'raison d'être'. The regional centers are to be facilitated by a national knowledge-center. This center: calls attention to good and bad practices, coaches and informs regional knowledge-managers, deliberates with national and provincial governments, consultants and research institutions, e.g. the Wageningen University and Research Center.

We stress that knowledge-creation, dissemination, and utilization is affected not only by knowledge-management and knowledge facilitating but also by some contextual factors. Conflicts among actors, for instance, are stimuli for them to further develop their views and values (functional learning). For under these circumstances they are inclined to gather more knowledge in order to defend their fundamental views and values against opponents. At the same time, however, the actors are not very much inclined to adopt new ways of thinking and acting (substantial learning). Developments in a wider context - social trends, changing of economic tide, policy-changes on a higher level - sometimes provide a strong incentive for substantial learning. For many farmers, for instance, lower incomes - caused among other things by the change in EU-agricultural policy - are motives for alternative activities, like landscape and nature control (substantial learning). Knowledge-managers are supposed to call these factors into attention. This enables the innovators to cope with the opportunities and threats they may generate.

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